Question 1

How long does delivery take?

Accepted Answer

We process all orders within 1–2 business days. Estimated delivery times are: UK & Northern Ireland: 1–3 business days (£3.95); Ireland: 2–7 business days (€4.00); Europe: 3–5 business days (£4.95); Worldwide: 5–8 business days (£3.95).

Question 2

Where do you ship from?

Accepted Answer

All orders are fulfilled from our UK fulfillment center: Fulfillable Warehouse, Unit 20 Earith Business Park, Meadow Drove, Earith, PE28 3QF, United Kingdom.

Question 3

Do you ship internationally?

Accepted Answer

Yes, we ship to most countries across Europe and worldwide. Shipping costs and delivery times are shown at checkout.

Question 4

Can I track my order?

Accepted Answer

Yes. Once your order has been dispatched, you’ll receive a tracking email with your shipment details.

Question 5

What should I do if my order hasn’t arrived?

Accepted Answer

If your order hasn’t arrived within the estimated timeframe, please contact us at hello@honestroots.co.uk with your order number, and our support team will look into it immediately.

Question 6

What is your return policy?

Accepted Answer

If you’re not completely satisfied, you may return unopened items within 30 days of delivery for a full refund. Please email us at hello@honestroots.co.uk to start your return.

Question 7

Do I have to pay for return shipping?

Accepted Answer

Customers are responsible for return shipping unless the item received was damaged or incorrect.

Question 8

How long will it take to get my refund?

Accepted Answer

Refunds are typically processed within 5–7 business days after we receive your return.

Question 9

Are your products vegan and gluten-free?

Accepted Answer

Yes. Our Organic Turmeric with Black Pepper capsules are vegan, gluten-free, and non-GMO. Each batch is tested for quality and purity.

Question 10

Are your supplements safe?

Accepted Answer

All Honest Roots products are made in certified UK facilities following GMP standards and comply with UK and EU supplement regulations.

Question 11

How should I take the supplements?

Accepted Answer

Follow the dosage instructions printed on your bottle. Consult a healthcare professional if you are pregnant, breastfeeding, or taking medication.

Question 12

What payment methods do you accept?

Accepted Answer

We accept all major debit and credit cards, PayPal, and other secure payment options shown at checkout.

Question 13

Can I change or cancel my order?

Accepted Answer

We process orders quickly, but if you contact us at hello@honestroots.co.uk within a few hours of placing your order, we’ll do our best to help.

Question 14

Do you offer discounts or promotions?

Accepted Answer

Yes! We run regular promotions and offer loyalty discounts to returning customers. Subscribe to our email list to stay updated.

Question 15

How can I contact Honest Roots?

Accepted Answer

You can reach us at hello@honestroots.co.uk. We aim to reply within 24 hours (Mon–Fri).

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turmeric health benefits

The incredible benefits of Turmeric extract

The incredible benefits of Turmeric extract

Is Turmeric really good for arthritis?

Is Turmeric really good for arthritis?

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