Delivery information
Thank you for shopping with Honest Roots. We aim to deliver your order quickly, safely, and efficiently.
All orders are processed and fulfilled from our UK-based warehouse:
Order Processing Time
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Orders are processed within 0–1 business days after payment confirmation.
- Last Order Time: 02:00 PM (GMT)
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once dispatched, you will receive a shipping confirmation email with tracking details.
Shipping Zones and Rates
United Kingdom & Northern Ireland
1) Honest Roots Standard Shipping
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Service: Honest Roots Standard Shipping
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Delivery Time: 2–3 business days
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Shipping Fee: Free Shipping
2) Honest Roots Express Shipping 24Hr
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Service: Honest Roots Express
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Delivery Time: 1–2 business days
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Shipping Fee: £3.95
Ireland
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Service: Express International
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Delivery Time: 2–4 business days
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Shipping Fee: £3.99
Europe
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Service: Honest Roots Express Europe
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Delivery Time: 2–11 business days
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Shipping Fee: £4.95
United State
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Service: Honest Roots Express Europe
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Delivery Time: 2–11 business days
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Shipping Fee: $12
Additional Information
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Delivery times are estimates and may vary due to customs delays, weather, or courier issues.
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We are not responsible for delays caused by the carrier or incorrect shipping information provided by the customer.
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If your package is delayed beyond the estimated delivery window, please contact us at hello@honestroots.co.uk and we’ll assist promptly.
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Orders to countries outside the UK may be subject to customs fees or import duties, which are the responsibility of the customer.
Missing or Damaged Orders
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of delivery with your order number and photos (if applicable) so we can resolve the issue quickly.
Contact Us
If you have any questions about shipping or tracking your order, please reach out to:
📧 hello@honestroots.co.uk or visit our contact us page or FAQ
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